Ticket Refunds

▼ For those who purchase on E-Plus

Refund Period:
9/14 (Tue) 10:00 ~ 9/21 (Tue) 23:59

<Before download start date

If you wish to receive a refund, please apply for a refund from "Application Status Inquiry" within the refund period.
Application Status Inquiry
https://eplus.jp/jyoukyou/

<After download start date

Please download the ticket on the e-plus application and click the [Refund Request] button on the screen within the refund period.
*Only unused tickets that have not been stripped will be eligible for refunds.
Details of refund method
https://eplus.jp/sf/refund2/f-type
  • *Applications received after the refund deadline will not be accepted.
  • Refunds (refunds) always require a refund request from the customer.
  • *Withdrawal of a refund application is not allowed. Please be careful!

For those who purchase through Lawson Ticket

Refund Period:
9/29 (Tue) 12:00 ~ 10/5 (Tue) 23:59

Refund method: Refund through "CASHPOST".
  • *For details on the refund procedure, please contact the office in order from one week after the end of the performance.
    Information will be sent by e-mail from "Lawson Ticket Customer Center (customer@ent.lawson.co.jp)".
  • Please set up your domain name to receive "@ent.lawson.co.jp" in advance.
  • *If you do not receive any information about the details of the refund procedure, please contact the Lawson Ticket Customer Center as soon as possible.
    https://faq.l-tike.com/contact/0026/0136/
    Please contact us at
  • *CASHPOST is a fund transfer agent under the jurisdiction of the Financial Services Agency
    This service is provided by eContext (Registration No.: Director of Kanto Finance Bureau No. 00030).

For those who purchase at Ticket Pia

Refund Period:
9/14 (Tue) 10:00 ~ 9/21 (Tue) 23:59

Refunds will vary depending on the method of ticket receipt and payment.
Please confirm which refund method you will use from the URL below.

Details of refund method
http://t.pia.jp/guide/refund.html
Contact
http://t.pia.jp/help/index.jsp